ESG: A Sustainable Trend - Updates from ULI Research

MACH attended the ULI conference in Washington D.C. in September. ULI is a thought leading organization with many lessons to impart, particularly from the annual ULI Emerging Trends report. The work is based on surveys of CRE (commercial real estate) professionals and research from ULI, PWC and others. A few interesting sustainability / efficiency data points from the report:

  • * - ESG (Environmental, Social and Governance) awareness is particularly high among Millennials.  ESG work and performance is factored into investment decisions for 55% of Millennials and 25% of Gen X investors.

ESG investment II.jpg
  • * - Other major investment issues for private equity investment decisions include energy efficiency (75% of respondents), sustainability governance (71%) and emissions / air quality (71%) (Source: PwC PE Responsible Investment Survey, 2019)

  • * - Data and Diligence : two survey respondents, a consultant to institutional asset managers and their client, stated they believe ESG monitoring as a part of the acquisition due diligence process can be associated with improved risk-adjusted returns.

  • * - Data and Due Diligence II : At MACH, we have heard from customers interested in leveraging our energy management software, energy reporting, budgeting and other functionality to help better diligence acquisitions. The visibility helps them move from guess-timates based on utility or tenant billing to more accurate forecasts, better post-purchase capital project outcomes and more insight into building operations or healthy buildings. More on better capital project outcomes here.

  • Check out the ULI press release here for more on the Emerging Trends report!

California Tariff Changes - Good news, bad news!

As many know, the California utilities are in the process of changing their summer tariff time-of-use (TOU) schedules because the high volume of solar installations in California have shifted utility supply requirements to the later afternoon, as solar generation is winding down. 

In areas served by Southern California Edison, this shift is now part of the rate schedule. Summer, beginning June 1, peak demand periods moved generally from Noon-6PM to 4PM-9PM.  SDG&E implemented a similar schedule previously with PG&E likely to follow suit.

At MACH, our energy management software has always included a utility-grade tariff engine, so we thought it would be valuable to look at the potential impact so that enterprise and facility energy managers can include the utility TOU shift in their thinking.  

Good news – strong savings impact for typical office buildings - we estimate ~5-7% on average.  The typical office is winding down in the afternoon so visibility into usage and proactive energy management software should help reduce costs.    Demand will also likely have a significant drop during the Summer months.

SCE demand change chart 1.png

Bad news –  on the other hand, based on what we see as a typical solar load profile below, it appears that the changes may result in lower solar payments.  

SCE demand change chart 2.png

We have presented these estimates assuming there are no changes to your building operations.

But there may be opportunities to further reduce on-peak demand by increasing the building cooling before 4PM and ‘coasting’ a bit. There are typically significant savings available by changing your building’s operating schedule, though understanding your (changing) tariff is required!  

And of course tenant comfort / engagement is always an important consideration (see our previous tenant billing software blogs). 

If you have questions or want to talk energy savings, please reach out at contact@machenergy.com!

The Facility Management Talent Shortage: The Industry Responds

Our recent white paper focused on facility management staffing and the potential shortage in talent. It’s a hot topic within the industry. While the number of available positions in the industry is growing, and appears it will grow in the future, there is increased concern about attracting new staff to address employer demand and replace retiring workers.  

As quick background, labor statistics indicate that while employment in the broader economy has grown about 0.6 percent a year since 2000, a number of key roles within facility management are growing faster. The Bureau of Labor Statistics also predicts 10 percent growth in real estate and property managers through 2026, which outpaces the broader economy.

The average age in facility management is 51 years, with industry associations citing a “critical shortfall” in talent.

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There are a number of industry responses to this issue including enhanced training and modernizing the workplace with technology.  Our white paper highlighted one talent development program supported by the Building Owners and Managers Association (BOMA) and BOMA Chair Brian Cappelli, called Careers Building Communities, which seeks to connect job seekers with positions in their communities.

In addition, we’ve  learned about a few other great programs:

  • * - San Bernardino County and Chaffey College Program:  Working with IFMA, Chaffee / SBC developed a program to train facility managers, driven in large part by the nearby talent shortage a (one article cited 3,200 facility management job openings in the area, with only 30 qualified applicants).

  • * - Stacks and Joules: Specifically, this program provides training on building automation systems (BAS) and controls engineering. As we discussed in a previous MACH blog comparing them to energy management software, BAS are products that control complex systems like heating, ventilation, air conditioning (HVAC), lighting etc.

  • * - Johnson Controls (JCI): JCI is teaming up with a nationwide specialized training provider to open 10 sites within existing Lincoln Tech locations that are focused on HVAC and electrical training.  While the initiative is focused on helping JCI recruit and train staff, it also will improve the overall number of people entering this industry.

  • * - Universities and Colleges: We note in the white paper that some universities are adding facility management courses to supplement more general engineering programs.

In addition to training programs, modern, often mobile operating technology in buildings may also play a role in reducing the impact of this shortage of facility management talent. The white paper highlighted a few key conclusions:

  • * - Adopting technology can act as a “force multiplier” that helps staff get more done. For example, some help desks for tenants and occupants are no longer physical locations, but remote and virtual. This reduces the overall staffing needs while providing the same level of service

  • * - Sustainability - for many potential employees, employers demonstrating a desire to build operate sustainably can be appealing. Energy Star for buildings in particular is well known and free. Energy Star for Tenants will be another option as it is rolled out.

  • * - As buildings become more technology-enabled, and more focused on delivering a productive and differentiated environment, the increased deployment of modern technology will have cascading effects. Using tools like enterprise energy management software and tenant billing software combined with data driven operations in the building, firms and staffs will realize significant efficiencies.

  • This will likely change the typical roles of facility managers and drive more prospective employees to consider the field. This was confirmed by Able Engineering’s head of recruiting, “We have some clients with very high tech buildings and the younger engineering talent, in particular, wants to go

    there.”

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Tenant Billing Software - BMS vs. EMS

Hi, John Hobson here, new MACH Customer Operations Manager, based on the East Coast.  As many of my previous projects have involved tenant billing through a BMS, and as MACH authored a BMS vs. EMS blog previously, the team suggested I write a “new eyes” update based on my experience.

BMS Tenant Billing Thoughts:  

Most of the major Smart Building vendors such as Siemens, Johnson Controls, Trane, Schneider and Honeywell offer solutions which can integrate into a BMS.  

Screen Shot 2019-03-18 at 5.22.20 PM.png

However, as a PE and CEM, I often found the perceived benefit of a complex Tenant Billing system integrated with a BMS to capture the costs of thermostat and schedules changes was often NOT worth the cost and headache associated with the project.  

Some of the issues that we saw in our projects included:

  • High Upfront Costs - by definition a BMS upgrade can run in the tens of thousands

  • Customer “Locked In” - In my experience, tenant billing systems through the BMS typically require meters to be a specific manufacture or that some additional hardware (“gateway device”) be installed so the BMS will communicate to the submeters without issue.  These systems require additional costs in order for the vendor or controls contractor to configure the system and routinely provide software/firmware updates throughout the year.  This has the effect of locking in the building to a specific vendor for any future changes.

  • Not User Friendly - a BMS is designed with the building engineer in mind, and not the management and accounting teams that typically use the Tenant Billing application.  I heard many complaints from customers that the Tenant Billing application through the BMS felt overly complicated and unintuitive.  

  • Dollar Shortcuts - I also heard customer complaints that the BMS did not accurately reflect their bills because it relied on a simple dollar per kWh conversion to calculate all utility costs.

  • Expensive and Unwieldy Upgrades -  On one project, the project required additional points requiring me to upgrade my license, and required frequent software updates.  The vendor did not communicate the release of their software updates, so my customer had to tell me they were having problems with their BMS before we knew to update the software.  Updates required a site visit from the vendor which could take weeks, though some were more responsive than others.

EMS Tenant Billing Software Thoughts -

As I have gotten up to speed on MACH’s tenant billing software, I can see the advantages they and other EMS vendors have in building a modern platform outside of a BMS environment.  A few thoughts: 

  • Flexible and Cost-effective - MACH Energy’s Tenant Billing Software supports both manual meter reading and communicating meters.  As a result, you can choose to upgrade to communicating meters as your budget allows, and still have a portion of your meters read manually.  

  • Modern, user-based design - MACH’s cloud-based platform and customized dashboards can assist all users: engineers, facility and property management and accounting.  The software supports accurate meter reading, calculating blended rates, creating tenant bills, sending data to accounting, and maintaining billing history.   

  • Mobile app - a “must have” today

  • Easy upgrades - unlike required site visits, modern software is cloud-based and software upgrades typically happen automatically

  • Tariff engine - key to accurately calculating actual utility costs and definitely not what I saw with the big vendors.  With a provider like MACH with a built-in tariff engine, a user can bill their tenants at any time of the month with confidence that their billing will accurately match their total utility and supply bills.

All in all, it was interesting to see and understand the differences an enterprise Energy Management Software (EMS) provides for tenant billing software. 

A more detailed discussion of MACH Energy’s Tenant Billing can be found here.

I look forward to meeting more MACH customers!

John Hobson

Tenant billing in action...video!

With demographic changes and recruiting challenges leading to leaner teams, many CRE owners, property managers, engineers etc. are looking to modernize an often antiquated tenant billing process.

Increasingly they are looking at energy management software and tenant billing software to streamline this process and increase cash flow.  In response, MACH hosted a tenant billing software webinar in December. 

The call was led by MACH veteran Cliff McAuliffe and special guest Joe Sesto of CBRE / Able.  The call was well attended, with 50-60% of attendees stating they have 15 or more meters to report on each month – a daunting task!

A big highlight was a Cliff and Joe production, a short, authentic video of the mobile app...look out Hollywood!

Thanksgiving for Energy Star

As we discussed in our Energy Star white paper a year ago, many industry participants believed the Energy Star program was at risk, though now it seems to be going stronger than ever.  It is great to see the industry collaborate to show the program’s value…what a difference a year makes!

We wanted to share a few Energy Star-related market updates:

  • CBECS scores changes - As pictured below, due to the many efficiency advances since the last 2003 CBECS survey, scores on average went down in some cases more than 12 points, which was expected.  

    Interestingly, when we ran the numbers, the typical MACH building saw a smaller decrease of ~4-5 points, which may imply users that are investing in energy management software are better prepared than the average building.

  • New York buildings – at various New York events, there were many conversations being had about the larger than expected Energy Star decreases experienced in buildings using steam, some more than 20 points.  One way to combat this is operating changes. A data point: MACH energy analytics identified on average operating improvements that could yield 5-6 points in score improvements.  Stay tuned.

  • Energy Star and Tenant Billing Software –  we have seen continued interest in modernizing the submetering process with a large number of participants in our latest webinar.  And more than 60% said they had dozens of submeters!  Many of these loads are monitoring data center spaces, which can make Energy Star reporting challenging – which a modern tenant billing solutions that integrates with Energy Star can help automate to improve accuracy and timeliness.

  • Finally, the Energy Star program is still taking comments on the CBECS change – to leave feedback, please visit www.energystar.gov/scoreupdates. 

Happy Thanksgiving from the MACH team!

Energy Star point decreases v2.png

Another Satisfied Customer: Lessons from Net Promoter Score

At MACH Energy, our goal has always been to provide our customers with a modern, intuitive energy management software in order to help commercial building management save time and money…and generally to make their job easier!

We often hear positive market feedback but quantifying and summarizing this data can be challenging.   It also can be difficult to see the full picture, as people may be reluctant to disclose frustrations in person or on the phone.  In an effort to better understand our customers’ satisfaction with our energy monitoring system, we initiated our first Net Promoter Score (NPS) survey.

The NPS system is a customer service and satisfaction metric that allows companies to see what their customers think about their user experience. The program enables software and other companies to monitor customer satisfaction, respond to feedback, and improve the product or user experience.  

Survey says…

Happily, we found the scores mirrored anecdotal evidence with the MACH Energy NPS score consistently 60+.  Over 50 is considered excellent and over 60 rivals Apple.

But what kind of feedback do we get? What are examples of satisfied customers?

  1. Savings – “MACH’s energy analytics helped us save over $50,000 a year in power costs.” 

  2. Make Your Job Easier – “The mobile app is so easy to use. Tenant meter billing used to take hours and now takes 40 minutes. No more Excel input!"

  3.  Focus on making customers happy - "Great product with awesome support"

Lessons

  1. We needed to communicate better about some features, like real-time data, which came up and has been available for more than a decade!  

  2. Some responses showed users grappling with their sustainability or ESG mandates (which we described in our last blog here.).  Another good reminder that energy analytics need to be intuitive and easy to use! 

  3. NPS is simply one metric – a good score, or a bad score, isn’t make or break 

We’ll continue to improve how we help you save money and time and make your job easier!

Please let us know how we are doing - if you have comments or questions about our modern energy management software, please connect at contact@machenergy.com.

Carr Properties And MACH Energy Strengthen Long-Term Partnership

Oakland, CA., June 12, 2017 — MACH Energy, the leading provider of commercial real estate (CRE) energy management solutions announced today the completion of a portfolio master services agreement with Carr Properties – a highly respected Washington, D.C. based commercial real estate pioneer. The agreement covers the Carr portfolio and demonstrates the higher level of partnership and commitment between the two companies.

MACH Energy and Carr Properties have worked together for over eight years. The partnership is defined by collaborative innovation and mutual vision. Carr Properties’ portfolio will continue to advance time and energy savings through MACH’s hallmark platform, including these recently added features:

  • Easily customized portfolio reporting, including multiple segment comparisons such as regional views, HVAC system types, etc.
  • Automated tenant billing for both manual and communicating sub-meters
  • Measurement & Verification (M&V) tool for evaluating capital projects

“At Carr we understand the value of energy management through energy analytics,” said Max Greninger, Property Sustainability Manager at Carr Properties. “We have collaborated with MACH for many years, most recently on their M&V tool. They listen to what is important to us. It isn’t surprising to see how incorporating our feedback and others in the industry has led to intuitive, best-in-class software analytics and visibility.  MACH has also invested in a team of experts, so that set-up and ongoing support is quick and productive.  All this contributes to us tightening, and maintaining, our building operations.”

MACH Energy looks forward to helping Carr Properties once again enhance its asset values through rigorous analytics, solid energy savings, and a robust reporting system. “We have seen operational efficiencies and savings increase over time with the MACH Energy software. Their engagement with us has our entire team thinking about how to operate more efficiently. And MACH has streamlined many of our monthly building’s task requirements and improved our portfolio reporting functions,” added Rodney Lambert, Carr’s Director of Engineering. “We look forward to continued improvements with MACH as we spearhead new initiatives to improve our buildings.”

Jon Moeller, CEO of MACH Energy, stated: “Carr has demonstrated exceptional market leadership by making energy efficiency a key part of their culture and we couldn’t be prouder to have worked with them for now eight years and counting. More importantly, we are pleased Carr’s efforts have resulted in long-term energy efficiency success, supported by our software and expertise, including our CRE veteran Cliff McAuliffe. Both Carr and MACH will continue this momentum as we collectively grow.”

To find out more:

 

About MACH

MACH Energy is a leading cloud-based and mobile provider of CRETech energy and water management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing over half a billion square feet of properties across the country.

 

Company contact:
contact@machenergy.com

Media contact:
marketing@machenergy.com

MACH Energy Launches New M&V 2.0 Capabilities

Measurement and verification functionality leapfrogs market by making project analysis easy and accurate

OAKLAND, CA, June 7, 2017 — MACH Energy, the leading provider of energy management software, announced the launch of its new version of Initiatives featuring Measurement and Verification (M&V 2.0) capabilities. MACH’s software allows commercial real estate operators, 3rd party partners, and progressive utilities to track and quantify differences in energy use load patterns over time. MACH’s products currently manage iconic landmarks, hotels, and office buildings nationwide, such as the World Financial Center in New York, the San Francisco Ferry Building, and the Aon Center In Chicago.

“MACH’s Initiatives has already helped us achieve significant savings and is a convenient reporting tool for our asset managers,” said Max Greninger, Property Sustainability Manager of Carr Properties .“The new M&V functionality helps us evaluate and communicate “What if” scenarios and actual savings to the team, and also assists in ROI reporting and calculations. We’re glad that MACH continues to innovate with functional and useful tools like these.”

“We’ve taken a standards-based approach to project and operational changes and integrated them into our easy to use Initiatives,” said Brian Glynn, MACH’s Senior Vice President of Product Management. “This solution also leverages MACH’s extensive experience with meter based data and our robust tariff engine. It is already employed in a multitude of use cases, including tracking capital and operational project savings, estimating potential projects, and demonstrating third-party verification. It will enable building teams to accurately evaluate their projects, and communicate those savings to all stakeholders.”

The M&V function is an expansion of Initiatives, MACH’s existing tool that automatically identifies operational savings opportunities. M&V tracks the savings of any energy project by enabling users to apply their own custom specifications whether these variables are already implemented or are being evaluated. Additional features include:

  • Tracking a project’s savings over the course of the equipment’s life
  • Utilizing MACH’s normalized baseline, or provide a custom baseline
  • “What if” project justification with the calculation of annualized savings, payback period and return on investment (ROI)
  • Portfolio view to analyze projects across buildings
  • Adjusting savings for capital costs and rebate incentive programs
  • Automatic email reporting at user configurable frequencies support a range of different stakeholders
  • Provides approachable executive level reports with analysis and visualizations

The M&V solution is based on a number of standards that define savings projections and the measurement and verification process. These include ASHRAE Guideline 14, International Performance Measurement & Verification Protocol (IPMVP), and the Department of Energy’s Measurement and Verification Guidelines.

 

About MACH Energy

MACH Energy Inc. is a leading provider of CRETech energy management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing over half a billion square feet of properties across the country.

MACH Energy Joins Mission:data Coalition to Support Data Transparency and Automation from Utilities for Increased Smart Meter Utilization

Delivery of energy data in standard formats is key to unlocking conservation and bill savings

OAKLAND, CA, August 29, 2016 – MACH Energy, a leading provider of energy and water management software services and solutions, today announced the company has joined Mission:data Coalition, an advocacy coalition of technology companies dedicated to promoting and facilitating customer access to their energy usage information to enable increased energy savings in homes and businesses.

Standards and protocols for exchanging energy data are available and implemented in a few large states accounting for about half of U.S. investor-owned utility advanced meter deployments, but many states still lag in providing consumers with access to their usage data, depriving consumers of important opportunities to conserve energy and save money.

To date, billions of dollars have been spent on smart meters nation-wide. The data from these meters can be used to reduce energy usage and greenhouse gas emissions, but most end-user benefits cannot be realized until utilities implement common standards for data transfer. Once customers can simply and electronically authorize companies to see their usage data – as is now possible in the state of California – bill analysis and cost management tools like MACH Energy’s can be accessible to all commercial energy users.

“As energy management becomes an increasingly ubiquitous practice, accessible data is crucial to customers getting the most out of their technologies,” said Jon Moeller, President and CEO of MACH Energy. “We applaud the work the Mission:data Coalition has done to further this initiative and are excited to join them in fostering consumer-friendly data access practices to advance energy efficiency in the commercial real estate sector.”

“By bringing together industry leaders like MACH in energy and data management, we are advocating for policies that will help to spur innovation in energy management services,” said Michael Murray, Chief Technology Strategist of Mission:data. “We’re looking forward to working with MACH and leveraging the company’s deep experience in CRETech to inform best practices for the utility industry.”

 

About MACH

MACH Energy is a leading cloud-based and mobile provider of CRETech energy and water management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing hundreds of millions of square feet of properties across the country.

 

About Mission:data

The Mission:data Coalition is a coalition of more than 40 energy management technology companies helping residential and business consumers save energy through advanced, data-driven technologies. The coalition works in states throughout the country on behalf of consumer-friendly data access policies to help consumers save energy and money. More information about the Mission:data Coalition can be found at www.missiondata.org.

MACH Energy Named Finalist in NREI & IMN 2016 Commercial Real Estate Awards

Oakland, CA, June 15, 2016 – In the inaugural NREI (National Real Estate Investor) & IMN (Information Management Network) 2016 Commercial Real Estate Awards, MACH Energy was chosen as one of the top three finalists in the award category of “Innovation: Facilities and Property Management”. With smart energy and water analytics, as well as cutting-edge tenant-billing capabilities and automatic budget generation and forecasting, MACH’s software platform is simple, easy to use, and delivers savings on both time and money for our users.

See all the finalists here.

 

About MACH

MACH Energy is a leading cloud-based and mobile provider of CRETech energy and water management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing hundreds of millions of square feet of properties across the country.

MACH Energy Releases Tenant Billing App, an Innovative CRE Mobile Solution Designed to Make Property Manager and Engineering Teams' Jobs Easier

Mobile application for iPhone/iPad enables real-time, paperless meter logging

OAKLAND, CA, April 19, 2016 – MACH Energy, a leading provider of commercial real estate (CRE) energy monitoring and management software services and solutions, announced today the availability of the MACH Energy tenant billing mobile application. This extension of MACH’s tenant billing platform makes building teams’ jobs easier by solving the time-consuming and error-prone task of manual tenant billing and sub-meter data collection for commercial property managers and engineers. Please register here to join our webinar on Thursday, April 21 at 11:30 a.m. Pacific / 2:30 p.m. Eastern to learn how tenant billing and bill back services are saving commercial property executives time and money.

MACH Energy for iPhone and iPad makes it easy to keep track of building energy use and operating conditions for busy operations professionals. Its simple, on-the-go interface drastically reduces the time burden and data-entry errors associated with manual clipboard-based meter monitoring. In addition, the app enables a streamlined and paperless workflow that functions in tandem with MACH’s comprehensive building energy management system (EMS) for CRETech and property management professionals.

“Manual collection of sub-meter information and data used to be a long, tedious process for building managers and engineers, and often resulted in costly and time-consuming errors,” said Jon Moeller, CEO of MACH Energy. “Our Tenant billing solution works with both communicating and non-communicating meters, streamlining the process and bringing meter data collection and energy management into the mobile era.”
Available for download to subscribers of the MACH Energy service here, benefits of the Tenant Billing solution for both desktop and mobile include:

  • Get set up quickly and create elegant bills with ease
  • Engage your tenants with customized messaging
  • Maintain all billing history, rates, meter readings and tenant information to effortlessly support any requested audits
  • Upgrade to communicating meters to free up your engineering staff from tedious meter reading
  • Bill tenants for electricity, steam, natural gas, chilled water and domestic water usage
  • Increase cash flow with quick rate calculations from the MACH Energy Tariff Engine, or derive rates from utility bills or lease agreements
  • Allocate tenant usage by meter and/or square footage

 

About MACH Energy

MACH Energy Inc. is a leading provider of CRETech energy management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing hundreds of millions of square feet of properties across the country.

MACH To Build on Successes of 2015 to Drive Growth in 2016

Company Launches Flagship Product With Improved Features, Builds Customer List, and Bolsters Executive Team

Oakland, CA, Jan. 8, 2016 — MACH Energy, the leading provider of commercial real estate (CRE) energy management solutions announced today a highly successful 2015, during which the company expanded its reach and impact in many ways:

  • Launched MACH Energy Insights with easy set-up, increased tenant billing and mobile capabilities.
  • Released the largest industry research survey and white paper on building energy management system adoption.
  • Strengthened senior management with two new hires and a new appointment to the board.
  • Built out MACH building portfolio with 15% bookings growth. MACH now has more than 100 portfolio customers.
  • Insights has helped identify real and measurable energy savings to its customers, as well as increased ENERGY STAR scores.

Central to the company’s success is the launch of MACH Energy Insights, a comprehensive and flexible software platform that automatically identifies, quantifies using utility grade tariff engines and tracks savings Initiatives. In fact, the system has already identified opportunities equal to $60 million savings, 14,700 ENERGY STAR points, reducing the collective carbon footprint by 361,000 tons of CO2.

The system also saves building personnel’s time by automating time consuming tasks like energy budgets, tenant billing or tariff based alerts via pushed updates or easy to use mobile access. Insights can be set up and installed quickly and easily via MACH’s hundreds of utility importers or via MACH’s team of experts.

“In 2015, MACH Insights has led to strong enthusiasm and growth in our customer base, by adding leaders such as publicly traded Hudson Pacific, well regarded institutional advisors like L&B Realty Advisors and our first buildings in Canada,” said Jon Moeller, CEO of MACH Energy. “We have also been able to leverage our experience and talent to enhance our solutions for customers, and we look forward to 2016, where we will continue to focus on our customer experience, delivering easy setups, reduced complications and most of all, savings in both energy and time.”

To do so, MACH invested heavily in both client services and marketing in 2015. Kristin Rock was hired as VP of Client services in early 2015 after having a similar role helping improve retention and response at Phoenix Energy Technologies (recently acquired by Duke Energy).

Wei-En Tan, Ph.D. joined MACH in Q2 2015 as VP of Marketing after leading marketing for Joule Assets and Elster, a multi-billion dollar smart grid and metering company. Her team has since conducted the largest industry survey (with more than 900 respondents) and white paper on building energy management software, in which many findings have been incorporated in Insights. The report has elicited significant interest amongst both media and industry professionals, and is available to interested parties here.

Finally, MACH also welcomed Tom Donoghue as a board advisor. Tom brings with him a unique and dynamic real estate skill set, and was most recently SVP of Operations for Equity Office. For more than ten years, Tom oversaw a 22-million-square-foot portfolio, culminating in a highly successful sale of the portfolio. “We saved millions using MACH Energy at Equity Office and I look forward to helping MACH position the company to help other owners and operators.”

 

About MACH Energy
MACH Energy Inc. is a leading provider of CRETech energy management solutions for commercial real estate property managers, operators, engineers, and owners. With some of the nation’s most iconic buildings under management, MACH counts hundreds of commercial, REIT, hotel and corporate building owners as customers encompassing hundreds of millions of square feet of properties across the country.

Company contact:
contact@machenergy.com

Media contact:
machenergy@missionc2.com

MACH Energy and Electronic Tenant® Solutions Partner to Deliver Best-In-Class Energy Management and Communications Solution

–Leading Management and Communications Platform Adds Proven Energy Management and Analysis Solution to Optimize Operational Efficiency and Increase Tenant Satisfaction–

OAKLAND, CA., and WASHINGTON, DC – 06-30-15 – MACH Energy and Electronic Tenant® Solutions, long time collaborators, have formalized a partnership to integrate MACH Energy’s functionality into Electronic Tenant® Solutions’ multifaceted platform.

Combined, Electronic Tenant® Solutions and MACH Energy services and software are deployed in almost one billion square feet of leading commercial and medical office properties.

The integrated solution will build on Electronic Tenant® Solutions and MACH‘s legacy of providing intuitive software to make property management roles easier and more efficient. MACH Energy’s solution offers a powerful yet easy to use energy analysis and management app. Beyond assessing consumption and providing automated energy cost savings opportunities, the app helps drive Energy Star performance / administration, budgeting and tenant billing. Like Electronic Tenant® Solutions apps, the MACH offering provides portfolio-wide visibility into energy use and Energy Star performance.

“We are thrilled to further the value opportunity in our platform by adding MACH’s proven energy solution to the fold,” stated Electronic Tenant® Solutions’ President and CEO, Ian E. O’Neil. “Property management will find considerable benefit in easier energy reporting, budgeting, billing, EnergyStar management and, of course, lower operating costs.”

Walt G. Homan, MACH’s CEO noted, “We expect Electronic Tenant® Solutions’ sophisticated client base to see substantial cost savings and automation opportunities through better understanding and control of energy consumption.”

Electronic Tenant® Solutions will integrate MACH’s analytical and administrative environment into the Electronic Tenant® Solutions Maintenance Center, the admin hub for it’s operations, communications, risk management, amenities management as well as leasing and marketing apps. Further, applicable energy consumption data will be shared with tenants via a property’s Electronic Tenant® Portal and communications apps to foster proactive engagement, education and empowerment on sustainability.

 

About Electronic Tenant® Solutions

Serving half a billion square feet, Electronic Tenant® Solutions provides industry-leading applications that propel the operations, communications, risk management and leasing / marketing success of preeminent Commercial Real Estate entities. The Company is defined by its proven capacity to substantially advance tenant attraction, satisfaction and retention.

Visit: www.ElectronicTenant.com & www.ElectronicTenant.com/social

 

About MACH Energy

MACH Energy was formed in 2001 with a team of real estate, software and energy professionals. Headquartered in Oakland, CA, MACH delivers next-generation cloudbased energy management solutions for commercial real estate property managers, operators, engineers, and owners. Major commercial, REIT and corporate building owners trust MACH’s solutions, with over 100 customers encompassing hundreds of millions of square feet of properties across the country.

MACH Energy Launches MACH Energy Insights

— Cloud-Based Energy Management Software Eliminates Complications in Tenant Billing, Reports and Budgeting, Uses Real-time Data to Reduce Energy Costs and Improve ENERGY STAR Scores —

Oakland, CA., June 22, 2015 — MACH Energy, the leading provider of energy management software for the commercial real estate market, announced the launch of MACH Energy Insights, cloud-based energy management software that provides realtime energy data analytics designed to automate tenant billing, reduce complications in budget and variance reporting, while saving time and money. MACH’s products are currently managing iconic landmarks, hotels and office buildings nationwide, including the Empire State Building, the World Financial Center, the San Francisco Ferry Building, the Willard Hotel and Washington Harbour.

“Today’s property managers, building engineers and operators face countless challenges with tedious tenant billing, fluctuating state and local regulations as well as pressure from management and tenants,” said Walt G. Homan, CEO of MACH Energy. “Insights enables them to overcome these challenges by automating tenant billing and sub metering, while also increasing their ENERGY STAR scores.

Designed for optimal ease of use by property teams, Insights’ capabilities include:

  • Automated tenant billing, budget and variance reporting
  • Real time monitoring for electricity, water, gas, and steam systems
  • Supports batch data and manual inputs
  • Portfolio management
  • Unique cost-saving Initiatives that automatically identify problems in operations
  • Easy mobile access and push notifications

“MACH’s new Insights platform is a game-changer,” said Bob Chipka, Senior Engineer at Cushman Wakefield. “Easy to use and easy to track, Insights has added on more functionality while keeping it simple so I can focus on running the building and capitalize on energy savings opportunities.”

Insights can be installed in a matter of days, does not require building access, and there’s no set-up fee in many geographic areas. Pricing is extremely competitive. No long-term contract is required.

 

About MACH Energy

MACH Energy was formed in 2001 with a team of real estate, software and energy professionals. Headquartered in Oakland, CA, MACH delivers next-generation cloudbased energy management solutions for commercial real estate property managers, operators, engineers, and owners. Major commercial, REIT and corporate building owners trust MACH’s solutions, with over 100 customers encompassing several hundred million square feet of properties across the country.